6th August 2021
Professor Derek Burke was appointed as the Head of Clinical Governance at the GHA in 2018, taking up the post in Gibraltar after a 40-year career in senior posts in the NHS. His knowledge and experience add weight to the concerns he has raised.
He was appointed after being approached by the then Medical Director, Dr Daniel Cassaglia, to help establish a framework to safeguard high standards of care and continually improve the quality of services to patients.
He was also appointed as the âSuitable Personâ representing the General Medical Council [GMC], the UK body that registers and licenses doctors to practise, including in Gibraltar. It was a role that the GMC had to first approve.
Prior to taking up the post in Gibraltar, Prof Burke worked a consultant in paediatric care and in senior roles including long stints as Medical Director of an NHS trust in Sheffield.
He is a subject-matter expert on improving healthcare provision, having co-authored books on why hospitals fail and on how failing healthcare organisations can be transformed.
âAs many of you will be aware, there has been a collapse of any semblance of a management structure at the GHA and Ministry of Health,â he wrote in the email to doctors at the weekend, adding that neither the GHA nor the Ministry of Health had responded to the concerns raised by doctors about patient safety âfor some considerable timeâ.
âTo compound their inaction, staff who have advised that they are considering escalating their concerns outside of the GHA in response to ministry and senior management inactivity have been threatened with action being taken against them for breach of contract and/or breach of the Official Secrets Act,â he added, insisting those contractual obligations clashed with doctorsâ professional duty to patients.
Prof Burke warned doctors that if they raised issues about patient safety outside the GHA, they would âvery likelyâ come under âpersonal attackâ.
âSuch acts of personal retribution are a tactic used within Gibraltarâs public sector in response to those who are considered not to be âtoeing the lineâ,â he wrote.
âThese actions are not only condoned by the government but are orchestrated by a cabal of senior members of the government and civil service.â
âThese people will not hesitate to destroy your reputation, your career, and your family."
âThe members of this cabal are viciously vindictive and petty minded.â
âHowever, they are powerful and well connected, sufficiently so that they can trample over Gibraltar employment law and organisational HR procedures with alacrity.â
Yet despite this âtoxic environmentâ, he advised doctors to continue meeting their professional obligations and formally escalate their concerns within the GHA management structure, ââŚeven though that structure is currently not functioning or responding to concerns.â
He advised them to keep written records of any issues they raised and to keep the GMC Suitable Person informed.
âEscalation through the line management structure and documentation of that escalation is key to protecting yourself both from retribution and from concerns about professional misconduct,â he wrote.
Prof Burke added that during his time as GMC Suitable Person at the GHA, he had kept the GMC âup to speedâ on the issues in Gibraltar.
EARLIER CONCERNS
The email sent last weekend is not the first time that Prof Burke has raised similar concerns, both in internal correspondence and in different forums.
Earlier this year in Parliament, the GSDâs Elliott Phillips quizzed the government on another email sent by Prof Burke to his GHA colleagues in which he said some patients had suffered preventable harm and even death.
In that same email, Prof Burke claimed the GHA had been â... effectively taken over by a cabal of about a dozen individuals and their followersâ.
âThese individuals have paralysed the management structure and prevented a number of safety and quality initiatives from being completed,â Prof Burke said in the email, extracts of which were read out in Parliament.
âThey are directly or indirectly the root of many of the preventable harm and deaths we have investigated in the past two years.â
The then Head of Clinical Governance had accused that group of ââŚintimidation, coercion and bullying of staff into their submission to comply with their viewsâ.
Pressed by the Opposition, Chief Minister Fabian Picardo had told Parliament that the government had immediately sought more information from Prof Burke but had seen ânot the slightest shred of evidenceâ to support the claims of preventable harm and deaths in the GHA.
Mr Picardo said he had asked Prof Burke to identify the names of the deceased so that the government could ask the Coroner to investigate the deaths, but that he had ânot yet been provided with a nameâ.
âIf there is a preventable death reported to the government, to the health authority or to any responsible person, that death must be investigated at the level of the health services and it must also, if it was preventable, be investigated by the Coroner,â Mr Picardo told Parliament at the time.
âThat remains the government's position.â
âWe have not been given any such names.â
Prof Burke may yet challenge those assertions in his claim before the Employment Tribunal.
In his weekend email to doctors, he voiced frustration that the GHAâs acting Medical Director, Dr Krish Rawal, had not publicly refuted the statements made in Parliament, despite, he claimed, being aware of Prof Burkeâs long-standing concerns about patient safety.
At the time of the exchange in Parliament, Mr Picardo said considerable work had been done with the Ministry of Health, the Gibraltar Health Authority and the unions to investigate how different areas of the GHA that were the subject of the allegations were operating and how they could operate going forward.
âGiven that we may not have the data that we need to have a Coronial investigation, we are certainly ensuring that we look at how we are doing things in particular areas and continue to learn from best practice,â Mr Picardo said.
For her part, Samantha Sacramento, the Minister for Health, told Parliament that she had met with Prof Burke to discuss the issues he had raised and that his reports were in the process of being investigated.
âThere is a process, there is an investigation, there is an outcome,â she said at the time.
âThese matters are something that we are engaging in.â
But the GSD said this weekâs disclosure of another internal letter from Prof Burke alleging ongoing harm and preventable deaths called into question the governmentâs handling of this matter, raising âsignificant questionsâ about a âlack of leadershipâ by the Chief Minister and Minister for Health in the management of the GHA and in addressing the issues raised by Prof Burke.
The GSD said it was clear from the âunprecedentedâ email that there were âsignificant internal problemsâ in the GHA which had not been dealt with by the government.
Prior to the exchanges in Parliament and the email this week, Prof Burke had also raised similar concerns in sworn written evidence submitted to the Supreme Court during an appeal filed by the GHAâs former Medical Director, Dr Daniel Cassaglia.
Dr Cassagliaâs appeal was successful and overturned an earlier ruling by the Employment Tribunal that found he had bullied a GHA employee.
Dr Cassaglia had told the Supreme Court he believed the case against him had been âconcoctedâ because of resistance to changes he wanted to implement in the GHA to improve patient safety.
In a witness statement in support of Dr Cassagliaâs case, Prof Burke said one of his main concerns was that patients in the care of the GHA were suffering preventable harm including death because of failings in the organisation.
He highlighted six key areas of concern including a âpoor cultureâ within the GHA; poor quality of clinical notes; absence of robust systems to track the care of high-risk patients; unacceptably long waiting times for clinical services and treatments; multiple issues relating to diagnostic services; and a lack of systems within mental healthcare services to monitor compliance with legislation.
In his written evidence to the court, Prof Burke said that in 40 years working within the NHS including in senior management roles, he had never seen the like of some of the problems he had witnessed in the GHA.