Yikes...
In the past six months, Gibraltar’s e-Gov platform has made considerable strides in enhancing its digital services, Chief Secretary Glendon Martinez told GBC News. A new team and additional developers have been brought on board to drive these improvements. However, given the organization’s size, technical challenges, such as unexpected cybersecurity threats or major infrastructure issues, are inevitable.
One of the major initiatives currently underway is the re-platforming of every single service provided by e-Gov. This involves transitioning to open-source technology, which is expected to yield substantial savings compared to licensed products. The shift is aimed at improving the efficiency and cost-effectiveness of digital operations.
Another notable advancement is the introduction of a digital ID card, which is currently in the testing phase. The card will allow citizens to store government-issued documents on their phone’s digital wallet. When interacting with government counters, users will need to double-tap their wallet, and the system will recognize them and provide the relevant services.
Traditional methods of identification, rooted in the 19th-century practice of photographic IDs, are increasingly outdated.